If you have booked your stay through a separate website like Hostelworld, Agoda or Tripadvisor, your booking deposits will usually be forfeited by the website. Please contact them directly for any clarification. Any cancellation received within 48 hours prior to arrival will incur the first 1 night’s charge. Failure to arrive at your hotel will be treated as a No-Show and will incur the first 1 night’s charge.

Is there any charge for cancelling or modifying my booking?